Not every account requires immediate collection activity. Our X-Press Demand Program provides a professional, low-pressure approach designed to encourage payment before an account is assigned to a Collection Specialist.
During the Demand period, consumers receive a collection notice giving them the opportunity to resolve the balance directly. Any payments received during this stage are credited to your account with no collection fee, even if the balance is paid in full. If the account remains unpaid after the Demand period expires, it seamlessly transitions to our collections team for further recovery efforts.
The X-Press Demand Program is an ideal solution for newer accounts, customers with whom you’d like to preserve a positive relationship, or situations where a professional collection notice may be all that’s needed to prompt payment. Whether you choose to place all accounts or only select balances into the program, X-Press Demand offers a flexible and cost-effective way to improve recoveries while minimizing collection expenses.
The best part of this program is that it's free*
(some restrictions apply)
Why Choose X-Press Demand
Program Benefits
- Flexible options with 14-day and 30-day demand programs
- No collection fees on payments received during the demand period
- Automatic progression to a Collection Specialist if the balance remains unpaid
- Professional third-party intervention without immediate collection calls
- Cost-effective recovery solution for early-stage delinquent accounts
Recommended For
- Accounts less than 180 days old
- Balances that are not disputed
- Customers with a valid mailing address
- Healthcare balances, copays, deductibles, and other consumer receivables
- Organizations looking to recover more revenue while preserving customer relationships
Ready to Recover What You're Owed?
Talk with an experienced recovery specialist today. No pressure, no obligations, just a clear plan to turn your past-due accounts into cash flow for your business.
