Career Opportunities
Where High Performance Meets High Rewards
Collections Specialist / Account Representative
Responsibilities
- Contact consumers to negotiate payment on past-due accounts maintaining a professional, customer service-focused approach
- Resolve billing disputes and account discrepancies in a fair and timely manner
- Document account activity, payment arrangements, and consumer communications accurately in the collection system
- Adhere to all state and federal collection laws, including the Fair Debt Collection Practices Act (FDCPA)
- Maintain a working knowledge of client account guidelines and update account statuses accordingly
Client Service Representative
Responsibilities
- Set up new business accounts, including onboarding and configuring Client Access Web for each client
- Write and present professional proposals and rate quotes to prospective and current clients
- Conduct regular check-ins and account reviews with clients to maintain strong working relationships
- Coordinate with internal collection teams to ensure client expectations and account guidelines are being met
- Travel locally to meet with clients and prospective business accounts as needed
Executive
Assistant
Responsibilities
- Manage executive calendars, schedule meetings, and coordinate travel arrangements
- Prepare correspondence, reports, and presentation materials for leadership
- Organize and maintain confidential files and business records related to clients
- Assist with basic bookkeeping tasks, expense reports, and invoice processing as needed
- Act as a liaison between executives and staff, clients, and outside vendors
Sales
Representative
Responsibilities
- Prospect and contact potential customers about services provided by Express Collections
- Building and maintaining relationships to establish a solid base of business
- Promote services provided by Express Collections by phone, e-mail, webinar, trade shows, and social networking
- Maintain a sales budget and create sales materials to present to customers
- Developing and executing a quarterly sales plan to achieve sales goals and objectives
Where to Send Your Application
By Mail
Express Collections, Inc.
c/o Human Resources
PO Box 9307
Rapid City, SD 57709
Fax: 605-342-7195
Phone Inquiries
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