Accounts placed in Direct Action receive immediate attention from a collector. Although our approach is not overly aggressive it is extremely persuasive. Our collectors are trained to use the most ethical forms of collection as provided by the Fair Debt Collections Practices Act.

Express Collections uses the COLLECT! automated collection system. This extremely advanced system integrates accounts receivable collections, on-line skiptracing, credit reporting, and an easy-to-use tickler system that gives your accounts the attention needed.

Another advantage of the COLLECT! system are the reports and letters provided to our clients. Each client is provided with an acknowledgement report, cancellation report, and debtor status reports (when requested). Express Collections can also customize reports. For example, if a client wants a report on all accounts with a promised payment, not only is this an easy procedure but this report can also be customized by amount or date payment expected. All reports are furnished at no additional charge.